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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

HOW MUCH TIME DOES IT TAKE TO RECEIVE MY PRODUCT?

We do not ship out order on holidays. Monday to Saturday are business days. If you place an order on Saturday, your order would be shipped on Monday.It generally takes 2-4 business days to deliver the product from our shipping partner. It depends from region to region, metro cities will recieve product first than remote cities.

WHY MY ORDER IS DELAYED

Sometimes due to some reasons it may take 1-2 more business days than expected to deliver your product by our shipping partner which will occur very rarely.

 
CAN I CANCEL MY ORDER AFTER PLACING IT ONLINE?

Yes, you can cancel it until it is shipped from our warehouse, which happens usually 4-24 hours. Please contact us on Whatsapp for cancellation.

 
CAN I TRACK MY ORDER?

Yes, you will get regular updates & tracking details via mail to let you know about the status of your order. Kindly always also check your Junk/Spam folder as our mail might end up there depending on your mailbox setting.

 
HOW DO I GET A CONFIRMATION ON THE ORDER I’VE PLACED?

Once the order has been placed, you will be receiving an email update with a confirmation on the selected products.

Another email update shall be sent to you along with the tracking number, once the order has been shipped out.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Mail Us at [email protected]